Frequently Asked Questions
Collapsible content
What is so Special about Your Doughnuts?
We specialize in European Brioche Doughnuts with all natural ingredients ; we do offer crullers and cake doughnuts as well. We make everything on site; fillings and toppings are made by hand with wholesome quality ingredients, no artificial colours, flavours, preservatives or extra fillers. Ex. Our Lemon filling is hand squeezed fresh to give that tarte true lemon flavour and instead of sugary chocolate icing dipped doughnuts we dip with pure Belgian chocolate ganache for a true chocolate taste.
What does Brioche mean when it comes to a doughnut?
Brioche doughnuts are a decadent treat made with a rich and butter enriched dough. Brioche dough is yeast risen and made with eggs, butter and milk resulting in a light and airy bread-like texture that is distinctive from traditional yeast doughnuts.
Why the Name "HUMBLE"?
We get asked this question a lot! First off, our ingredients are simple and wholesome and we don't load our doughnuts with pounds of sugar to get fancy appearances to sacrifice the quality and taste. Our items are classic comfort foods and we often feature classic old school flavours. Our recipe is based on a traditional family recipe and we overall are humble hardworking people that at the end of the day just want to provide our customers with the best we can offer. We want everyone to "Enjoy the Good Things"!
Where are you located?
We are in the Ridley Heights Plaza, Opposite end as Fresco's Restaurant in the corner of the L shaped plaza. Look for the Round Doughnut Window!
Do you have parking or is it only street parking?
We have a large plaza shared parking lot with easily accessible parking. Plus we are located at a traffic light for convenience and right by main highway 406 access. Bus stops are also available and a growing GoStation is available right down the street.
Are you a chain or franchise?
We are a family owned and operated small business, Mother Daughter Team!
Do you allow walk in purchases?
Absolutely! We know that a doughnut craving or unexpected company can strike at any time. We are open wed-sun 10-3 or until sold out for walk-ins.
Do I have to Pre-Order Doughnuts?
No. We do recommend if you have your heart set on a particular flavour and you are coming in the afternoon you pre-order to avoid disappointment as flavours can sell out fast depending on the day.
Also if you have a larger order pre-ordering is recommended.
Can I buy a pack of doughnuts to eat all week long?
Our doughnuts are made fresh every morning and are best enjoyed fresh the same day purchased. This maintains the best quality flavour texture and freshness. We do not use artificial preservatives to maintain long term freshness.
However if you have leftovers they can be stored in an airtight container (not box) to be enjoyed the next day although flavour and freshness will be sacrificed. Cream filled should be refrigerated. Alternatively some customers have noted that they freeze our doughnuts with great success.
Do you cater? Large orders? Custom orders?
Absolutely! We love creating doughnuts for events big or small. You can choose from our regular selection of doughnut flavours, seasonal or have a custom option. PLUS we do minis!
We offer easy pickups with lots of parking and convenient pickup and access to get you in and out and on your way.
I have food allergies, do you share your ingredients?
Yes! We are very transparent with everything that goes into our products. Ingredients can be found on our website or simply ask in store.
Do you offer Gluten or Dairy Free Options?
We do offer a gluten free baked cake doughnut with several different topping options. They are available with limited quantities for walk-ins daily or pre-order online on our website.
What about Vegan Doughnuts?
We do not offer vegan products. As we specialize in brioche our products are not vegan.
Do you sell other products in addition to doughnuts?
Yes …We offer Hot drip coffee, tea, our inhouse brewed Cold Brew and Nitro Cold Brew Coffees. Cookies and buttertarts are available for pre-order on our website and in limited quantities in store. We also make gluten free dog treats.
At special holidays such as Christmas, Easter, Canada Day etc. We offer pre-order Specialty goods. Brioche Hot Cross Buns, Brioche Hamburger/Hot Dog Buns, Gourmet Cookie and Square Trays, Specialty Cookies, Aged Fruit Cakes etc… For the latest selection follow us on Instagram, Facebook, sign up for our quarterly newsletter and on our website.
Can I sit in and enjoy a doughnut and coffee?
Yes, we do have limited winter seating and bistro tables outside in the summer.
All Natural Brioche
- Ingredients Matter -
We've sourced the best tasting coffee.
Drip or Cold Brew or Nitro Cold Brew Coffee, we have your caffein fix ready!
No Artificial Colours
Our mission is only the best for our customers.